
Prom Hairstyles and Jewelry Pairings
Prom is an exciting time for high school students, and it’s essential to look your best on this special night. Your prom hairstyle and jewelry can make or break your...
Read more![]() |
NeckalcesTo measure your desired necklace length, use a piece of string to measure the desired length. Then, use a measuring tape or regular ruler to measure the piece of string. Please note, the size chart is based on the sizing of our necklaces.
|
![]() |
Bracelets
|
Return Policy
We want your shopping experience at SP Sophia Collection to be truly spectacular! We hope you love each of the beautiful pieces you’ve selected; if not, we are happy to accept on a case by case basis, unworn returns, with tags attached, for all full priced items within 7 days of receipt. Yes, you've read that right. That's 7 days of guaranteed free returns! You have all the time to try on these glamourous pieces and decide if you still love these accessories. If not, we will happily send you a pre-paid return label, free of charge! We stand by our collection of jewels and can't wait for you all to own one too!
Exchanges
At the moment, orders cannot be exchanged online. We can provide replacements for defective or damaged merchandise. Please see Damaged/Defective Items instructions below.
Final Sale Items
Final Sale or personalized items cannot be returned or exchanged.
Returning your purchase
- Please email us at info@spsophiacollection.com with your Order number.
- Please address all returns to:
SP Sophia Collection Returns
1014 S. Santee St. Los Angeles California
US 90015.
*Note: You are responsible for the return shipping cost after the 7 days return period*
Important: We do not accept liability for lost return packages, and recommend that you insure and track your packages. You are welcome to choose the shipping method of your preference. UPS Drop Boxes are not a supported return method and can result in lost packages.
Receiving your refund
- Please note, the original shipping cost is non-refundable and will be deducted from the original payment amount.
- Refunds will be processed only to the original method of payment.
- Please allow 2-3 weeks from the return shipped date for your refund to be processed. Please note, depending on your bank, it can take 1-2 billing cycles before the refund can appear on your banking statement.
- You will receive an email confirmation once the refund has been successfully processed from our end.
Damaged/Defective Items
- We are sorry to hear you have potentially received a damaged or defective item! Please contact SP Sophia Collection Customer Service for further assistance.
- For a faster resolution, please send an email to info@spsophiacollection.com, including a photo of the item, your contact details, the order number and item number/name.
Shipping
We are happy to offer free standard shipping on all US orders over $15 via USPS or UPS, including shipping to military bases (APO/FPO) and P.O. Boxes. We also ship internationally only to Canada.
Tracking your order
- You will receive a confirmation email with your order number and details of the items you have ordered, once the order is placed. Please note, this does not guarantee fulfillment of the order and only confirms we have received your request.
- Once the order has been processed and fulfilled, you will receive another email with the tracking information. Please check your spam folder if you did not receive the shipping email.
- if you are a registered SP Sophia Collection member, please log into your account and locate the tracking details under “My Account” and then “My Orders”.
Shipping and Handling
SERVICE USPS First Class |
COST Free on orders $15+ |
DELIVERY TIME 3-5 Business Days |
For more help please email us at: INFO@SPSOPHIACOLLECTION.COM
Prom is an exciting time for high school students, and it’s essential to look your best on this special night. Your prom hairstyle and jewelry can make or break your...
Read moreProm season is one of the most exciting times of the year for high school students, especially for girls who are looking forward to dressing up and feeling like a...
Read moreIt's Saturday morning and you just got up to get ready for a day out in the mall. You put on your favorite ring stack and stud earrings, but after...
Read moreAs beautiful as they come, jewelry can become the contrary if the proper care is not provided. However, getting your jewelry professionally fixed or cleaned might require you to spend...
Read moreHave you ever planned out an outfit, but when it came to putting it on, it still felt like it was missing something? Well, you're in luck because the answer...
Read moreAs a general understanding, most men do not wear jewelry. Furthermore, the reason for such is that most men will assume that jewelry is only reserved for women and not...
Read moreYou might have heard of sterling silver before, and rightly so, as it is a versatile and common metal used for making jewelry. Due to its popularity, however, people tend...
Read moreStatement necklaces are usually exquisite in nature and can make you stand out in any room. However, they might seem a bit complicated at first. With so many different designs and...
Read more